

Whether it's discussing sensitive topics, addressing conflicts, or making tough decisions, this book offers invaluable guidance to navigate such crucial moments. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. 1 Navigate High-Stakes Conversations: 'Crucial Conversations' equips readers with the tools and techniques needed to handle high-stakes conversations effectively.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences handle the conversation poorly and suffer the consequences or apply the lessons and strategies of Crucial Conversations and improve relationships and results. /rebates/2flibrary2fview2fcrucial-conversations2f97800714019442f&.
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Download and print the Crucial Conversations model so you have a reference to refresh your memory and skills.
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Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. YouTubeInstagramLinkedInGoogle+Subscribe RSS. Watch fun examples of the Crucial Conversations skills applied to real-life situations. For example, an innocent remark to your neighbor about their late night (noisy) parties can unexpectedly degenerate into a shouting. They may not involve big issues, but their outcomes can affect the quality of our lives. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Crucial conversations involve 3 key components: high stakes, differing views, and strong emotions.

The book that revolutionized business communications has been updated for today's workplace. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. Keep your cool and get the results you want when faced with crucial conversations.
